Privacy policy

We take data protection and information security very seriously. The effective management of all personal data, including security and confidentiality, is the heart of our business and naturally underpins our practices and processes. This policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum, to ensure that you understand what information we collect, why we collect it, how it is used and what choices you have about your information.

 

Who are we?

This privacy policy applies to the processing of data on THE TEMPLATES AGENCY’s website. The entity who is responsible for your information under this Privacy Policy (the "Data Controller") is:

THE TEMPLATES AGENCY
Part of The Brand Identity Group Ltd
7 Browne Close, Ashwellthorpe, Norwich, England, NR16 1FG

(hereinafter referred to as "we", "us" or "our")

If you have any questions about data protection, wish to exercise your rights as a data subject or wish to revoke consent, you can contact us at hello@the-templates.com

 

What are the legal bases of processing personal data?

The legal bases for processing are listed below and at least one of these must apply whenever we process personal data:
– Consent: the individual has given clear consent to process personal data for a specific purpose.
– Contract: the processing is necessary for a contract or because you have asked us to take specific steps before entering into a contract.
– Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
– Vital interests: the processing is necessary to protect someone’s life.
– Public task: the processing is necessary for us to perform a task in the public interest or for official functions, and the task or function has a clear basis in law.
– Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

 

What are your rights?

You have the following rights with respect to us processing your personal data:
– Right of access
You have the right to obtain information about whether and which of your personal data is processed by us. In this case, we will also inform you about:
– the purpose of processing;
– the categories of data;
– the recipients of your personal data;
– the planned storage period or the criteria for the planned storage period;
– Your further rights;
Unless we have been provided with your personal data by you: Any available information about its origin if available: the existence of automated decision-making and information about the logic involved, the scope and the intended effects of the processing.
– Right to rectification
You have a right to rectification and/or completion if your personal data processed by us is inaccurate or incomplete.
– Right to restriction of processing
You have a right to restriction of processing, provided that
– we verify the accuracy of your personal data processed by us;
– the processing of your personal data is unlawful;
– you need your personal data processed by us for legal prosecution after the purpose has ceased to exist;
– you have objected to the processing of your personal data and we are reviewing this objection.
– Right to erasure
You have a right to erasure if
– we no longer need your personal data for its original purpose;
– You withdraw your consent and there is no further legal basis for processing your personal data;
– you object to the processing of your personal data and - unless it is direct marketing - there are no overriding reasons for further processing;
– the processing of your personal data is unlawful;
– the erasure of your personal data is required by law;
– your personal data was collected as a minor for information society services.
– Right to information
If you have exercised your right to rectification, erasure or restriction of processing, we will inform all recipients of your personal data, of this rectification, erasure of data or restriction of processing.
– Right to data portability
You have a right to receive your personal data processed by us on the basis of consent or for the performance of a contract in a structured, common and machine-readable format and to transfer it to another controller. If technically feasible, you have the right to have us transfer this data directly to another controller.
– Right to object
You have the right to object to the processing of your personal data in case of special reasons. In this case, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing. In case of processing of your personal data for direct marketing purposes, you have the right to object at any time.
– Right of withdrawal
You have the right to revoke any consent given to us at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
– Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with the competent supervisory authority if you believe that the processing of your personal data by us violates the law.
Purposes of data processing
We process data collected about you for various purposes. For example, if you create an account at the-brandidentity.com, the data stored in your account will be processed by us for the purpose of managing the account. At the same time, address data stored in the account is also used, among other things, for the purpose of delivering ordered goods.
Individual data collected about you may also be processed for the purpose of direct advertising. For example, we may send you our own advertising catalogues or advertising catalogues from our partners to the address stored in your account. In individual cases, we may also pass on your personal data to third parties. This is the case, for example, when goods are delivered by a delivery company / a forwarding agent, but also when you choose an unsecured method of payment.
If you are obliged to provide your e-mail address when creating an account, this is necessary because we are legally obliged to send you an electronic confirmation of receipt of your order after you have placed it. The email address you provide will be used for us to send you promotional email newsletters if you have consented to receive such newsletters. However, we may also send you e-mail advertising about goods/services similar to those you have purchased from us in the past. You will be expressly informed in this privacy policy about the possibility of using your e-mail address for this purpose and about your right to object in this respect.

 

Log files

Each time you access our website, information is sent to the server of our website by the respective internet browser of your respective end device and temporarily stored in log files. The data records stored in this process contain the following data, which are stored until automatic deletion: Date and time of access, name of the page accessed, IP address of the requesting device, referrer URL (origin URL from which you came to our web sites), the amount of data transferred, loading time, as well as product and version information of the respective browser used and the name of your access provider.

The legal basis for the processing of the IP address is our legitimate interest. Our legitimate interest results from the:

– Ensuring a smooth connection setup,

– Ensuring a comfortable use of our website,

– evaluation of system security and stability.

A direct conclusion to your identity is not possible on the basis of the information and will not be drawn by us.

The data is stored and automatically deleted after the aforementioned purposes have been achieved. The standard periods for deletion are based on the criterion of necessity.

 

Geo-localisation

If you have consented to so-called geo-localisation in your browser or in the operating system or other settings of your respective end device, we use this function to be able to offer you individual services related to your current location. We process your location data processed in this way exclusively for this function. If you terminate the use, the data will be deleted.

 

Data processing when concluding a contract

If you register with one of our websites and conclude a contract with us, we process the data required for the conclusion, performance or termination of a contract with you. This includes: First name, last name, Billing and delivery address, E-mail address, Billing and payment data, Telephone number, if applicable.
The legal basis for this is the provision of a pre-contractual or contractual measure, i.e. you provide us with the data on the basis of the respective contractual relationship (e.g. management of your account, processing of a purchase contract) between you and us. We are also obliged to process your e-mail address in the event of a purchase via our website due to legal requirements.
Insofar as we do not use your data for advertising purposes, we store the data collected for the processing of the contract until the expiry of the statutory or possible contractual warranty and guarantee rights. After the expiry of this period, we retain the information of the contractual relationship required by company and tax law for the periods determined by law. For this period, the data will be processed again solely in the event of an audit by the tax authorities.
The following data processing is also required for the execution of a purchase contract via our website:
Your payment data will be passed on to payment service providers commissioned by us to process the payment(s). We pass on details of your delivery address to logistics companies and shipping partners commissioned by us. In order to ensure that the goods are delivered in accordance with your wishes, we transmit your e-mail address and, if applicable, telephone number to the logistics company and/or shipping partner commissioned by us to carry out the delivery. If necessary, they will contact you in advance of the delivery in order to coordinate the details of the delivery with you. The respective data will be transmitted solely for the respective purposes and deleted again after delivery has taken place.

 

Data processing for advertising purposes

We generally have a legitimate interest in using your data for marketing purposes. We collect the following data for our own marketing purposes as well as for marketing purposes of third parties: first name, last name, postal address.
The aforementioned data may also be transferred to third parties for this purpose. In addition, we are entitled to store further personal data collected about you in compliance with the legal requirements for our own marketing purposes as well as for the marketing purposes of third parties. The aim is to send you advertising that is geared solely to your actual or perceived needs and not to bother you with useless advertising.
The stored data will not be passed on to third parties. In addition, the responsible party pseudonymises personal data collected about you for the purpose of using the pseudonymised data for its own marketing purposes as well as for marketing purposes of third parties (advertisers). The pseudonymised data can also be used to advertise to you online on an individualised basis, whereby the control of the advertising can be carried out by a service provider / agency. The legal basis for the use of personal data for marketing purposes is our legitimate interest.

 

Newsletter

On our website we offer you the possibility to register for our newsletter. In order to ensure that no mistakes are made when entering the email address, we use the so-called double opt-in procedure (DOI procedure): After you have entered your email address in the registration field, we will send you a confirmation link to the address you have provided. Only when you click on this confirmation link will your email address be added to our distribution list for sending our newsletter. The legal basis for this data processing is your consent.
You can revoke your consent at any time with future effect by sending a message to hello@the-templates.com or using the unsubscribe option at the end of each newsletter.

 

Product recommendations by e-mail

As an existing customer, you will regularly receive product recommendations from us by e-mail. You will receive these product recommendations from us regardless of whether you have subscribed to a newsletter. In doing so, we use the e-mail address you provided in the context of the purchase to advertise our own goods and / or services that are similar to those you have purchased from us on the basis of an order you have already placed. The legal basis for this data processing is our legitimate interest.
You can object to our product recommendations at any time with effect for the future by sending a message to hello@the-templates.com or at the end of each product recommendation e-mail, without incurring any costs other than the transmission costs according to the basic rates.

 

Online presence and website optimisation (using cookies) including consent

As the operator of this website, we collect data about your usage behaviour on our website (tracking data). This includes, among other things, which individual sub-pages you have called up. For this purpose, we and/or our partners may set cookies in the browser you are using. The collection of tracking data is only permissible if you have given your prior consent. You can give such consent by clicking the "OK" button in the "cookie banner" displayed on our website. However, the granting of consent is not necessary for the processing of such tracking data, which is required for the offer of our website. This includes, for example, the setting of cookies for the purpose of displaying the shopping basket. Depending on the purpose for which the data is processed, data processing is sometimes carried out without obtaining your consent, and sometimes only after you have given your consent (via the cookie banner used on our website). Cookies are set (without you having given your consent), for example, to show you the contents of your shopping basket or your notepad. However, we may also use the information about your usage behaviour to show you offers on our website that are of interest to you or to advertise to you on other web sites using personalised content (e.g. retargeting). Insofar as personal data about your usage behaviour on our website can also be used by other providers, e.g. for the purpose of "enriching own information", such use will only take place if you have consented to it beforehand. In these cases, the further processing of the data collected on our website regularly takes place under the sole responsibility of the providers. 
The providers may transfer the data to the USA as part of this further processing. In this context, there is a particular risk that your data will be processed by American institutions/authorities for control and monitoring purposes without you having an adequate legal remedy against this. Tracking data that we collect and store ourselves are processed by us exclusively in pseudonymised form. We will only process data about your usage behaviour on our website without your consent or without the processing being necessary for the operation of the website after pseudonymisation or the use of a pseudonym. This prevents a direct allocation of the data to your person. If you would like to delete individual cookies set in your browser or find out which service providers have set cookies in your browser, you can do this using a "preference manager". Such a preference manager is available, for example, at www.youronlinechoices.com. You also have the option of setting your browser in such a way that it prevents cookies from being set or only allows certain types of cookies to be set.

 

Google Analytics

For the purpose of demand-oriented design and continuous optimisation of our website, we use the basic version of Google Analytics, a web analysis service of Google Ireland Limited ("Google"). Google Analytics uses so-called "cookies" (text files), which are stored on your computer and which enable an analysis of your use of the website. On our behalf, Google will use this information for the purpose of evaluating your use of the website and compiling reports on website activity. Google processes the data collected via the use of the "basic version" of Google Analytics exclusively on our instructions and for our purposes. Insofar as data collected via Google Analytics is used for advertising technologies by Google (e.g. Google re-marketing) and in this case also processed by Google for its own purposes and / or the purposes of third parties, such processing will only take place if you have given your consent to the use of such advertising technology on our website. Such further processing of the data, as well as the processing of the data after it has been transmitted by us to Google, will be carried out by Google as the sole data controller. In this context, Google Ireland Limited, as the sole data controller, may store data about you in the USA. The legal basis for this data processing is your consent. 

 

Facebook retargeting (website custom audience)

A pixel from Facebook Ireland Limited is integrated into this website (website custom audience pixel). Through this pixel, information about the use of this website (e.g. information about viewed articles) is collected by us and Facebook Ireland Limited in joint responsibility and transmitted to Facebook Ireland Limited. This information can be assigned to your person with the help of further information that Facebook Ireland Limited has stored about you, e.g. due to your ownership of an account on the social network "Facebook". The information collected via the pixel can be used to display interest-based advertisements about our offers in your Facebook account (retargeting). The information collected via the pixel may also be aggregated by Facebook Ireland Limited and the aggregated information may be used by Facebook Ireland Limited for its own web purposes as well as for advertising purposes of third parties. For example, Facebook Ireland Limited may infer certain interests from your browsing behaviour on this website and may also use this information to promote third party offers. Facebook Ireland Limited may also combine the information collected via the pixel with other information that Facebook Ireland Limited has collected about you via other web sites and / or in connection with your use of the social network "Facebook", so that a profile about you may be stored by Facebook Ireland Limited. This profile can be used for advertising purposes. Facebook Ireland Limited is solely responsible for the permanent storage and further processing of the tracking data collected via the website custom audience pixel used on this website. In this context, Facebook Ireland Limited, as the sole data controller, may store data about you in the USA. The European Court of Justice has ruled with regard to the USA that it is a country with an insufficient level of data protection. In this context, there is a particular risk that your data will be processed by American institutions / authorities for control and monitoring purposes without you having an adequate legal remedy against this. The legal basis for this data processing is your consent. 

 

Advertising marketing

On our web site, information about your surfing behaviour is collected when you give your consent. This information may be combined with information about your surfing behaviour on other websites (tracking data). In addition, data about you is collected on this website insofar as you create a account and/or purchase goods via this website. Data is also collected during the processing of contracts concluded via this website (account / contract and processing data). This data can be combined with the tracking data and other account / contract / and processing data. The tracking data and the account / contract and settlement data are stored anonymously with an independent data trustee. Personal data such as your name, e-mail address, date of birth, etc. are not transmitted at all. The data trustee creates information about your preferences on the basis of the anonymised data received. No information on particularly sensitive data (e.g. political views, state of health) is created and no such sensitive data is used in the process of creating preferences. 

 

Account/user account

In order to provide you with the greatest possible convenience, we offer you the permanent storage of your personal data in a password-protected customer/user account.
The creation of the account is basically voluntary and is based on your consent. After setting up an account, no new data entry is required. In addition, you can view and change the data stored about you in your account at any time.
Please treat your personal access data confidentially and in particular do not make them accessible to unauthorised third parties. Please note that you will automatically remain logged in after leaving our web site, unless you actively log out. You have the option of having your account deleted at any time, provided that there are no other legal grounds (e.g. valid warranty/guarantee claims, outstanding balance, etc.) to the contrary. Please note, however, that once you have placed an order with us, this does not mean that the data visible in the account will be deleted at the same time. Your data will be deleted automatically after expiry of the retention obligations applicable to us under commercial and tax law. The legal basis for this data processing is a legal obligation and our legitimate interest.

 

Contacting us

You have the option of contacting us in several ways. By e-mail or by social media. When you contact us, we use the personal data that you voluntarily provide in this context solely for the purpose of contacting you and processing your enquiry. In addition, when contacting us via the contact form, you have the option of providing us with your browser type, browser version, device type, operating system and version in addition to the data stored in your account (customer number, e-mail address, title, name, address). We use this data to determine the causes of possible malfunctions of the website and to be able to provide you with specific assistance or to continuously optimise the online experience for you. The legal basis for this data processing is your consent, the performance of a contract, a legal obligation and our legitimate interest.

 

Payments

We process your payment information for the purpose of payment processing, e.g. if you purchase or use a product and/or service via www.the-templates.com. Depending on the payment method, we forward your payment information to third parties (e.g. in the case of credit card payments, to your credit card provider). The legal basis for this data processing is your consent, the performance of a contract, and our legitimate interest.

 

Data security

All data transmitted by you personally, including your payment data, are transmitted using the generally accepted and secure standard SSL (Secure Socket Layer). SSL is a secure and proven standard that is also used, for example, in online banking. You can recognise a secure SSL connection by the s appended to http (i.e. https) in the address bar of your browser or by the lock symbol. We also use appropriate technical and organisational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

 

When you send a data subject access request 

The legal basis for the processing of your personal data in the context of handling your data subject access request is our legal obligation and the legal basis for the subsequent documentation of the data subject access request is both our legitimate interest and our legal obligation. The purpose of processing your personal data in the context of processing data when you send a data subject access request is to respond to your request. The subsequent documentation of the data subject access request serves to fulfill the legally required accountability.
Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the processing of a data subject access request, this is three years after the end of the respective process. You have the possibility at any time to object to the processing of your personal data in the context of the processing of a data subject access request for the future. In this case, however, we will not be able to further process your request. The documentation of the legally compliant processing of the respective data subject access request is mandatory. Consequently, there is no possibility for you to object.

 

Applications

If you e-mail us to apply for a role or job, we process the information we receive from you as part of the application process, e.g. through your letter of application, CV, references, correspondence, telephone or verbal details. In addition to your contact details, information about your education, qualifications, work experience and skills is particularly relevant to us.
Your data will initially be processed solely for the purpose of carrying out the application process. If your application is successful, it will become part of your personnel file and will be used to carry out and terminate your employment and will be deleted in accordance with the rules applicable to personnel files. If we are unable to offer you employment, we will continue to process your data for up to six months after sending the rejection in order to defend ourselves against any legal claims, in particular alleged discrimination in the application process.
The legal basis for processing data during the application process is the performance of a contract and, if you have given your consent, your consent. The legal basis for data processing after a rejection is our legitimate.
As a rule, we do not require any special categories of personal data for the application process. We ask you not to provide us with any such information from the outset. If such information is relevant to the application process, we process it together with your other data. Your data will not be used by us for automated decision-making or profiling, nor will it be passed on to third parties. Your data will be processed by us or on our behalf.
You are not obliged to provide us with personal data. However, we can only assess your suitability for the respective position under consideration if we receive information in particular about your education, work experience and skills, and we cannot include you in the application process without providing your contact details.

 

Legal defence and enforcement of our rights

The legal basis for the processing of your personal data in the context of legal defence and enforcement of our rights is our legitimate interest. The purpose of processing your personal data in the context of legal defence and enforcement of our rights is the defence against unjustified claims and the legal enforcement and assertion of claims and rights.
Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The processing of your personal data in the context of legal defence and enforcement is mandatory for legal defence and enforcement of our rights. Consequently, there is no possibility for you to object.

 

Warning against forged e-mails (spoofing), spam and phishing

The security of our customers' data is our top priority. In the following we would like to give you some security advice: Beware of so-called phishing and spoofing attempts Unfortunately, our brand can also be misused as the supposed sender in this scam. In concrete terms, this means that consumers receive fake e-mails in our name. These emails can even be based on our brand layout and may be difficult to distinguish from our emails. The fraudsters want to exploit the position of trust between us and our customers and thus steal sensitive data (e.g. login, customer data, payment information) or install harmful software (such as viruses or Trojans) on your computer or smartphone. The creation of these emails and the sending of them is not done by us, even if our name should be used as the sender. Unfortunately, we cannot influence the sending of these illegal e-mails. The following are some of the characteristics that you can use to recognise e-mails from us:
– We do not ask you for personal information via email, nor do we ask you to confirm personal information via a link in an email.
– You will only receive order confirmations and invoices from us for orders that you have actually placed.
– We only send e-mails with file attachments if you have explicitly requested them from us (e.g. operating instructions).
– E-mails from us should not contain any spelling or grammatical errors, as they are always proofread before being sent.
How to deal properly with spam, phishing and spoofing e-mails:
We recommend that you delete suspicious emails immediately.
Never open links or attachments in suspicious e-mails and do not disclose any personal data.
If you have nevertheless accidentally clicked on links in the e-mail, change your password in your online account immediately. We also recommend that you run a virus scan on your computer.
If there is any unusual or suspicious information about orders or your customer data in the e-mail, log in to My Account. There you will find a list of all the orders you have actually placed and you can check the order status and the respective invoice numbers. To do this, enter the address www.the-templates.com manually in the address line of your browser. This will prevent you from being taken to fraudulent web sites via a link in the e-mail. If you are ever unsure, simply use our free callback service or send us an e-mail at: hello@the-templates.com.

 

Social media plug-ins

We use social plug-ins from the social networks Facebook, Instagram, Twitter and LinkedIn on our website on the basis of our legitimate interest in order to raise awareness of our company via these. The underlying promotional purpose is to be regarded as a legitimate interest.
The purpose and scope of the data collection and the further processing and use of the data by the respective provider, as well as your rights in this regard and setting options for protecting your privacy, can be found in the respective privacy policy of the provider, which we link to below.
By logging out of the pages of social networks beforehand and deleting cookies that have been set, you can prevent social networks from assigning the information collected about you to your user account with the respective social network during your visit to www.the-brandidentity.com. If you do not want social networks to use your data, you can delete the cookies. If you do not want social networks to directly assign the data collected via our website to your profile, you must log out of the corresponding social networks before visiting our website. You can also completely prevent the loading of the plugins with add-ons for your browser, e.g. with the script blocker "NoScript", which can be found at: http://noscript.net

 

Children Data

Our website is not intended for children and we do not knowingly collect data relating to children. If you become aware that your Child has provided us with Personal Data, without parental consent, please contact us and we take the necessary steps to remove that information from our server.

 

Obligation to provide personal data

You are not obliged to provide us with personal data. However, depending on the individual case, the provision of certain personal data may be necessary for the provision of the above services. If you do not provide us with this personal data, we may not be able to provide the service.

 

Do Not Sell My Personal Information 

We do not sell information that directly identifies you, like your name, address or phone records. 

 

Automated Decision Making and profiling

Automated decision making is not used at www.the-templates.com.
Processing of special categories of data.
No special categories data is processed.

 

Hosting

The services for hosting and displaying the website are partly provided by our service provider as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our relationship with them, please contact us.

 

Content Delivery Network

For the purpose of a shorter loading time, we use a so-called Content Delivery Network ("CDN") for some offers. With this service, content, e.g. large media files, are delivered via regionally distributed servers of external CDN service providers. Therefore, access data is processed on the servers of the service providers. Our service providers work for us within the framework of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us.

 

Data Subject Rights

You have a number of ‘Data Subject Rights’ below is some information on what they are and how you can exercise them. There is more information on each right on the Information Commissioners (ICO) website and you can simply follow the links provided to learn more. 
Where the processing of your personal information is based on consent, you have the right to withdraw that consent without detriment at any time by contacting us.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal information about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal information.
We encourage you to get in touch if you have any concerns with how we collect or use your personal information. You do however also have the right to lodge a complaint directly with the ICO, their contact details can be found on their website.
Please direct all requests for information, requests for information or objections to data processing to us.

 

Important information on protecting your data

In today's networked world, unauthorised attempts to access personal information are a reality that private individuals and companies have to face every day. There is no question that this is a major challenge. Because data protection is our top priority, we invest in and constantly monitor the security of our systems. Because when you buy online at www.the-brandidentity.com, you entrust us with information about yourself. The security of this information is important to us. Since you can also do a few things to protect yourself against unauthorised access to your information by third parties, we would like to give you some tips here on how to handle your information securely.

 

How can you protect your personal information?

Basically, protect your account and also your computer, laptop or mobile device with secure passwords and PIN codes that only you know! Also make sure to log out again after every online purchase on www.the-brandidentity.com. Make sure that you only ever use your passwords for one account! Never use one password for different providers or portals. Check whether the password you have chosen for your account on our website is also used on other websites, if applicable. If this is the case, we strongly advise you to change all passwords immediately. Do not write down passwords in a freely accessible place. Again, make sure that only you have access to the passwords.

 

How do you create a secure password?

Passwords should be chosen so that they cannot be easily guessed, e.g. no common words from everyday life, your own name or names of relatives. To make the password even more secure, it is recommended to use a combination of upper and lower case letters, numbers and special characters. Do not use password managers of the common web browsers, as the passwords are often stored here unencrypted or not sufficiently encrypted. A password manager should use sufficiently strong encryption methods.

 

Are there other things you should be aware of?

If you ever use a publicly accessible computer, always make sure that you log off after your visit to www.the-brandidentity.com. If you receive unsolicited e-mails asking you to provide passwords or payment details without any specific contact, please ignore this and contact us immediately. We will investigate these incidents.


Changes and Questions

We reserve the right to change the privacy policy in order to adapt it to changed legal situations or in the event of changes to the service and data processing. However, this only applies with regard to Data Subject Access Requests. Insofar as user consent is required or components of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users. Users are requested to inform themselves regularly about the content of the privacy policy. If you have any questions about how we handle your personal data, please get in touch. 

 

Cookie Policy

This cookie policy applies to www.the-templates.com operated by The Brand Identity Group Ltd (“we”, “our”or “us”) acting as data controller.
In this cookie policy you can learn more about the use of cookies on our website. We distinguish between three different types of cookies: functional cookies, analytical cookies and tracking cookies. Below you will find a definition of the different types of cookies and an overview of the cookies that are activated. 

 

 

Cookies - General information and obligation to consent

Cookies are used on this website. Cookies are small text files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar). Information is stored in the cookie that is related to the specific end device used. However, this does not mean that we gain direct knowledge of your identity. Some of the cookies we use are deleted at the end of the browser session (so-called session cookies). These enable us to offer you, for example, the cross-page shopping basket display, in which you can see how many items are currently in your shopping basket and what your current purchase value is.
Other cookies remain on your computer and enable us to recognise your computer on your next visit (so-called permanent or cross-session cookies). These cookies in particular serve, among other things, to make our offer more attractive to you. Thanks to these files, it is possible, for example, for you to receive information on the website www.the-templates.com that is specifically tailored to your interests.
According to legal requirements, the storage of information on end devices (desktops, mobile phones, tablets, etc.) - e.g. by setting cookies - and the retrieval of information from end devices (tracking) is only permitted if you have given your prior consent. However, consent does not have to be given if such storage/retrieval is necessary for the website to function. With regard to the data processing that is necessary for the operation of the website, you do not have the right to object.
You can use the website www.the-templates.com without data being retrieved from or stored on your end device for purposes that are not necessary for the website www.the-templates.com to offer. For this reason, only "basic tracking" is activated when you use the website www.the-templates.com unless you give your consent to further use.

 

Intervention options / browser settings

You can, of course, set your browser so that it does not store certain cookies on your end device. The help function in the menu bar of most web browsers explains how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie or how to delete all cookies you have already received and block them for all further cookies.
To do this by activating the relevant settings in your browser. Internet Explorer, Chrome, Firefox, Safari

 

Cookies we use

Below you can find a list of the cookies used on our website. Please keep in mind that we may make changes to our website and may use different cookies from time to time.
Cookie: _fbp
Type: Advertisement
Duration: 3 months

Description: This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
Cookie: _ga
Type: Analytics
Duration: 2 years
Description: The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
Cookie: _gid
Type: Analytics
Duration: 1 day
Description: Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
Cookie: _gat_gtag_UA_107326926_1
Type: Analytics
Duration: 1 minute
Description: This cookie is set by Google and is used to distinguish users.

 

What about other tracking technologies, like web beacons? 

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites or opened an e-mail including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning. 

 

What about Google Chrome cookies? 

Separately to our use of Google Analytics cookies, when you access the Site via Google applications such as Google Chrome, Google may collect user information for the purpose of Google serving personalised advertising across your devices. Google is able place these advertising cookies on the devices used by visitors to the Site because we use Google services to run the Site. However these cookies are dropped for Google’s own purposes and as such we do not have any control over how or when they are dropped. You will need to opt out of receiving these cookies via your Google settings. For further information about these cookies please see Google's Policy.


What about Google Analytics?

If you do not want to be tracked by Google Analytics, you can install the Google Analytics opt-out browser add-on (but this will only work on certain browsers). For further information on Google Analytics and its use of cookies, please consult the Google Analytics cookie policy.


Changes

We reserve the right to make changes and/or additions to this Cookie Policy. We aim to keep this Cookie Policy up to date, but as our web site is constantly being updated and developed, not all cookie information in this policy may always be available.


Queries and Complaints 

Any comments or queries on this policy should be directed to us using the following contact details.
THE TEMPLATES AGENCY
Part of The Brand Identity Group Ltd
7 Browne Close, Ashwellthorpe, Norwich, England, NR16 1FG
If you have any questions about data protection, wish to exercise your rights as a data subject or wish to revoke consent, you can contact us at hello@the-templates.com.